Monthly Archives: May 2014

ATTENTION ALL WEB PORTAL USERS

As you know, Version 2 of the web portal went live 5/4/14.  Many of you have called and emailed our office and we are attempting to answer all your questions and address any issues you have as quickly as we can.  We appreciate your patience as we go through this change.  Please be aware that our Payroll Department has allowed us some grace and for this week the midnight on Monday payroll deadline will not be in effect.  We will do everything possible to ensure all users can access the new web portal and employees get paid for this pay period on time.

ATTENTION – VERSION 2 OF THE WEB PORTAL IS HERE!

As you have no doubt heard, MO Consumer Direct is upgrading our web portal to version 2. This update goes live at 12:01 am on Sunday, May 4. If you have not already registered in the new web portal you will need to complete that step first. Instructions for doing so were posted to this announcement page on April 3 so you can still use those links.

Time entry and approval will look different from version 1. Instructions for V2 of the web portal, for both employers and employees, can be found on the forms page at http://consumerdirectmo.com/wp-content/uploads/2014/05/CDMO_WebPortal2Instructions_20140502.pdf

Please ALWAYS connect to the web portal by starting at our website at www.moconsumerdirect.com and clicking on the “mydirectcare” link. This way you’ll be sure to catch important announcements on our website and the link will always take you to the right site.

Please call us at toll free at 1-877-532-8565 or email infoMO@consumerdirectonline.net if you have any trouble.