Missouri Consumer Direct
Consumer Direct began providing self-directed services in Missouri in 2012. Our goal is to provide quality support so you and your team are successful in managing your service and supports.
Self-directed services give you:
- More choice
- More flexibility
- More control
- More independence
This results in a higher level of satisfaction and quality of life in your home and community.
You are responsible for directing your own care or for choosing a representative to assist you.
For information about Missouri Consumer Direct, call toll free: 1 (877) 532-8565.
Attention Employers and Employees!
Employers, did you know you have access to your employees’ Service Logs through your web portal account? This important report will tell you the date of service, the type of service, time in and out, rate of pay, total hours, pay status, pay date, who created the entry and when and who approved the time entry and when.
To view the service log:
- Sign into the web portal
- Click “reports”
- Click “CDMO Employee Time – Cust”
- Select the employee(s) and the date range you wish you to look at
Employees also have access to this same report, though only their information, through their own web portal account. This makes it possible for the employee, to see when/if their employer has approved their time entries and when that time will be paid. Please call our office at 1-877-532-8565 if you have questions or need assistance accessing or understanding this report.
Consumer Direct is experiencing technical difficulties with our phone system. Our IT staff is hard at work to correct the issue and hopefully it will be resolved soon. In the meantime you can reach our office by emailing InfoMO@consumerdirectonline.net. We apologize for any inconvenience.
The Division of Developmental Disabilities has produced their January edition of their Self-Directed Services newsletter.
It can be viewed/downloaded by clicking here.