Missouri Consumer Direct

Consumer Direct began providing self-directed services in Missouri in 2012.  Our goal is to provide quality support so you and your team are successful in managing your service and supports.

Self-directed services give you:

  • More choice
  • More flexibility
  • More control
  • More independence

This results in a higher level of satisfaction and quality of life in your home and community.

You are responsible for directing your own care or for choosing a representative to assist you.

For information about Missouri Consumer Direct, call toll free: 1 (877) 532-8565.

Important SDS Changes Effective 1/1/15

HAPPY NEW YEAR!! As an employer you must be aware of some important changes to the SDS program effective 1/1/15:

  1. The Division of Developmental Disabilities changed their Self-Directed Services Program rules to state that every employee, per Employer of Record, will have to stay at 40 hours per week or under, no exceptions. The work week begins Sunday at 12:00 am through Saturday at 11:59 pm. The Consumer Direct web portal was modified to not allow time entry exceeding 40 hours per employer.
  2. The Missouri Federal Tax Insurance rate was reduced to .60%.

If you have questions in regards to these matters or anything else please contact our office by phone at 1-877-532-8565 or by email at infoMO@consumerdirectonline.net

URGENT: Clerical Error in New FEA Employment Agreements

MO Consumer Direct has discovered a clerical error on the FEA Employment Agreements mailed out on November 03, 2014 – November 04, 2014.  These were sent to each Individual/Designated Representative and the agreement listed all employee wages at $12.83 per hour.  Please disregard this page, as this rate is not reflective of your employee’s accurate wage.  We are working to correct this page of the agreement for each of your employees and will immediately send an updated agreement for you to sign and return to our office.  We apologize for any inconvenience or confusion this may have caused.  Please call our office if you have questions or do not receive an updated agreement.  In the meantime, if you prefer, you may white out the incorrect wage and write in the correct one and mail it to our office in the self-addressed stamped envelope you received.

New FEA Agreements must be returned by 11/15

Consumer Direct is in the process of mailing to all Individuals/Designated Representatives new FEA Service Agreements and FEA Employment Agreements which must be signed and returned to our office by 11/15/14.

If we do not receive the new, signed Agreements by the deadline, employees will be deactivated and unable to enter time into the system until the signed agreements are received. Please call our office if you have questions or do not receive your new Agreements by 11/7/14.